Returns & Exchanges

At Kat The Label, we want you to feel confident and beautiful in your pieces. If you are not completely satisfied with your purchase, we offer easy returns for a store credit or exchange within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unworn, unwashed, and have all original tags and hygiene stickers attached to qualify for a return.

• 2.
  Start Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 3.
  Pack and Ship

  Securely package your items and use the prepaid shipping label provided via the portal to drop off your package at any authorized carrier location.

• 4.
  Process and Credit

  Once our team inspects your return, we will issue a store credit or process your exchange within 5-7 business days.